UIF balance refers to the record of your UIF contributions, credits, and available benefit days that can be used when you submit a valid claim such as unemployment, maternity, or illness leave.
It does not show a cash amount that you can withdraw directly, but instead reflects how much UIF support time or value you may qualify for based on your employment history and contributions.
The UIF system tracks this information automatically through employer monthly declarations submitted to the Department of Employment and Labour.
How do I check UIF balance online using uFiling?
You check your UIF balance online by:
- Log into the official uFiling portal using your South African ID number and password.
- Go to the dashboard section where you can access “My UIF,” “Claims,” or “Benefit Payments,” depending on your account view.
- Inside this section, you can view your UIF contribution history, claim status, and available credits linked to your employment record.
If you are a first-time user, you must first register on the same portal using your ID number, email address, and cellphone number before accessing any UIF data.
How do I check UIF balance using USSD code?
You can check your UIF balance using USSD by dialing *134*843# on your mobile phone, which connects you to the UIF mobile menu without needing internet access.
Once the menu appears, you select options related to claims, payments, or balance enquiry, then enter your ID number when prompted.
The system then displays your UIF status or contribution-related information depending on what is available in your profile.
This method is commonly used when users do not have data or access to a smartphone, but still want quick UIF updates from the system.
Can I check UIF balance via SMS?
In some UIF service setups, SMS-based checks are available where users send their ID number to a designated UIF short code, after which a response message returns basic UIF status or contribution information.
This method is less detailed than uFiling but is useful for quick confirmation when internet and USSD services are unavailable.
The exact SMS format can vary depending on UIF system updates, so users are usually advised to confirm current instructions through official Department of Employment and Labour communication channels.
How do I check UIF balance by phone call?
You can check UIF balance information by contacting the Department of Employment and Labour UIF call centre on 0800 030 007, where an agent can assist with your UIF status and claim details.
When calling, you will need to provide your South African ID number and personal details for verification before any UIF information is shared.
This method is useful when you cannot access uFiling or USSD, especially during technical issues or account lockouts.
Why is my UIF balance not showing online?
Your UIF balance may not show online if your employer has not submitted monthly UIF declarations, because the system relies heavily on employer reporting before updating employee records.
Delays can also happen when your claim is still being processed or when documents such as UI-19 or banking details have not been verified.
In some cases, system backlogs or incorrect login details can also prevent the dashboard from displaying updated UIF information.