Thousands of South Africans use the Moya App to access SASSA SRD R370 services because many beneficiaries want a cheaper way to check their grant status without spending mobile data every time they log in.
For unemployed applicants and grant recipients, buying data regularly can become expensive, especially when checking payment dates, appeal results, or banking verification updates throughout the month.
That is why the Moya App became widely used during the SRD grant rollout, particularly among beneficiaries looking for simple and affordable access to online SASSA services.
Although the app itself is not owned or managed by SASSA, many users still access SRD status pages and related services through it.
Official SRD grant services remain available directly through the SASSA SRD Portal and the main SASSA Website.
How do I use the Moya App to check my SASSA R370 status?
The process is straightforward for most smartphone users.
To use the app for status checks:
- Download Moya App from the Google Play Store.
- Install and open the application.
- Go to the Discover or Services section.
- Find the SASSA or SRD option if available.
- Open the SRD status page.
- Enter your South African ID number.
- Enter your registered cellphone number.
- Submit your request to view your SRD status.
Depending on updates and network support, some features may appear differently on different devices.
Is the Moya App really data free in 2026?
The app has historically provided access to selected services with reduced or zero rated data usage on certain South African mobile networks.
However, data free availability may differ depending on:
- Your mobile network provider.
- Current agreements with the app.
- Device compatibility.
- Service availability.
- Technical updates.
Some pages may still require small amounts of connectivity depending on how the service is accessed.
Beneficiaries should also remember that SASSA itself does not control the app’s network agreements.
Why does my SASSA R370 status say approved but no payment date?
This remains one of the most common SRD questions among beneficiaries using both the official portal and the Moya App.
An approved status means your application qualified for the grant, but payment verification may still be in progress.
SASSA may still be checking:
- Banking details.
- Identity verification.
- Fraud prevention checks.
- Payment processing schedules.
- Cellphone number verification.
If these checks are not completed yet, your payment date may not appear immediately.
Beneficiaries should continue checking updates regularly through official SASSA channels.
Can I update banking details through the Moya App?
Some users access SASSA services through the app browser, but banking changes themselves are still handled directly by SASSA systems.
To update your banking information, use the official SASSA Banking Details Portal.
You will normally need:
- Your South African ID number.
- Your registered cellphone number.
- Your personal bank account details.
- Access to OTP verification messages.
SASSA requires the bank account to belong to the approved beneficiary and not another person.
Is the Moya App officially part of SASSA?
No. Moya App is an independent South African application and not an official SASSA platform.
How can I stay safe while checking my SRD status online?
Scammers continue targeting SRD beneficiaries through fake apps, cloned websites, SMS scams, and fraudulent WhatsApp groups.
To stay protected:
- Download apps only from trusted app stores.
- Use official SASSA portals for sensitive updates.
- Never share OTP codes with strangers.
- Avoid paying people who promise faster grant approval.
- Protect your ID number and banking details.
- Ignore suspicious SMS messages asking for payments.
- Double check website addresses carefully before logging in.
SASSA does not charge beneficiaries money to check SRD status information, complete verification, or update banking details.